Business Rates Coordinator

3 weeks ago


Enfield Town, Greater London, United Kingdom CRA GROUP LIMITED Full time

We are seeking a highly skilled Team Coordinator to join our Business Rates administration team. In this role, you will be responsible for motivating and guiding a team of revenue and visiting officers to achieve excellence in service delivery.

Key Responsibilities:

  • Lead, motivate, and support a team of revenue and visiting officers to achieve exceptional performance.
  • Instil within the Team a culture of high performance, quality standards, and a customer-first mindset.
  • Provide training, support, and supervision to staff, developing and nurturing their skills and maximizing their potential.
  • Demonstrate a thorough understanding of Business Rates administration, being proactive in learning new legislation or guidance when required.
  • Effectively communicate with internal departments and external agencies to resolve issues.

Requirements:

  • Demonstrable experience in leading and coordinating relevant services with a track record of supervising, supporting, and monitoring staff effectively.
  • Strong relationship management skills, with the ability to communicate clearly, and foster collaborative working relationships both internally and externally.
  • Commitment to excellence, with a proactive attitude towards delivering outstanding services in challenging circumstances and tight timeframes.
  • Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and effectively.
  • In-depth knowledge of Business Rates administration and the ability to navigate regulatory frameworks confidently.

About CRA GROUP LIMITED:

We are a leading provider of Business Rates administration services, working closely with local authorities to deliver high-quality services to our clients. As a member of our team, you will have the opportunity to make a real difference in the lives of our clients and contribute to the success of our organization.



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