Operational Repairs Coordinator

4 weeks ago


Enfield Town, Greater London, United Kingdom Brackenberry Full time
Job Overview

We are collaborating with a local authority in Enfield to assist with the appointment of an Operational Repairs Planner on a 3-month contract that may be extended at the client's discretion.

Salary and Benefits

The rate of pay for this role is £16.54-£20.71 per hour, providing a competitive income for experienced professionals.

Key Responsibilities

As an Operational Repairs Planner, you will be responsible for:

  • Scheduling appointments with customers for responsive and programmed works using suitable technology and reporting tools to achieve business objectives within agreed timeframes.
  • Planning repairs based on the required time for completion, aiming for first-visit excellence and understanding of building processes.
  • Continuously managing trade staff work schedules to maximize productivity levels.
  • Ensuring emergency orders are completed within statutory targets.
  • Using initiative to proactively manage work orders through IT systems, coordinating variations and complex orders, and maintaining accurate records until completion.
Requirements

To excel in this role, you should have:

  • Experience in operational support or business administration, preferably educated to A Level standard or Level 3 NVQ in business administration.
  • Familiarity with work scheduling/planning systems, ICT, or manual methods.
  • Strong customer service skills for defusing conflicts related to service failures.
About Us

Brackenberry Ltd acts as an Employment Business for this vacancy. We are committed to equality in the workplace and are an equal opportunities employer. Our roles are typically temporary, but assignments can be extended by clients on a longer-term basis and sometimes become permanent.



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