Software Customer Service Representative
3 weeks ago
Job Title: Software Customer Service
About the Role:
We are seeking a highly skilled and motivated Software Customer Service Representative to join our team at Ten Live Limited. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to inbound calls from customers and accurately record all information on our CRM system.
- Engage in basic sales calls to new customers and enter their details onto our system.
- Upsell our software product to both inbound and outbound customers, ensuring a seamless and personalized experience.
- Support our managers on-site with general administrative tasks, utilizing your organizational skills to ensure a smooth workflow.
Requirements:
- Experience with CRM systems and a proven track record of providing excellent customer service.
- Basic sales skills, with the ability to effectively communicate with customers and close deals.
- Strong organizational and administrative skills, with the ability to multitask and prioritize tasks efficiently.
What We Offer:
As a Software Customer Service Representative at Ten Live Limited, you will have the opportunity to work with a dynamic and supportive team, develop your skills and expertise, and contribute to the growth and success of our company.
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