Reception Coordinator

1 month ago


Liverpool, Liverpool, United Kingdom Reed Full time
Guest Relations Co-ordinator

We are seeking a highly skilled and customer-focused Guest Relations Co-ordinator to join our team at Reed. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests and customers, ensuring a warm and welcoming experience from the moment they arrive.

Key Responsibilities:
  • Provide a first-class reception service to all guests and customers, responding to their needs and queries in a timely and professional manner.
  • Support the administration team with tasks such as maintaining the reception area, booking meetings and catering, and handling basic finance administration.
  • Ensure the smooth operation of our front-of-house systems, including visitor management and health and safety procedures.
  • Work closely with the admin team to provide a seamless service to our guests and customers.
  • Assist with the coordination of meetings and events, including arranging catering and logistics.
Requirements:
  • Previous experience in a reception or customer service role, with a strong focus on delivering exceptional service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, customers, and colleagues.
  • Strong administration and IT skills, with the ability to learn new systems and procedures quickly.
  • A clean driving license and ability to drive company vehicles.
  • Able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.

We are looking for someone who is passionate about delivering exceptional customer service, with a strong focus on building relationships and providing a warm and welcoming experience for our guests and customers. If you have a positive attitude, a strong work ethic, and a desire to succeed in a dynamic and fast-paced environment, we would love to hear from you.


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