Senior IT Specialist for English

2 days ago


Reading, Reading, United Kingdom Bytes Group Full time

About Bytes Group

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Bytes is a leading provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. With over 750 employees across seven locations in the UK and Ireland, we have experienced significant growth and achieved a turnover of £1.8 billion in recent years.

We foster a culture of innovation, collaboration, recognition, and inclusivity, offering a wide range of benefits to support staff wellbeing. Our commitment to employee development and training enables talented individuals to achieve remarkable outcomes and advance their careers.

  • Hybrid working environments with offices in Leatherhead, Reading, London, and Manchester
  • 25 days holiday per annum plus bank holidays and Christmas period
  • Excellent learning and development opportunities
  • Collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area
  • Company wellbeing and social events
  • Sports and social clubs
  • Incentive trips
  • Employee Assistance Programme
  • Discounted private healthcare
  • EV scheme and Ride to Work scheme
  • Winners of industry awards and Great Place to Work Certified
  • Supporters of charities with strong commitment to diversity and sustainability
Purpose of Job:

The specialist will plan, implement, and oversee various tasks within the SJP Daas project, ensuring accurate billing and reconciliations for Microsoft CSP and Service Fees. Your critical role includes maintaining a comprehensive system tracker and ensuring alignment with user counts and service parameters.

Key Responsibilities:
  • Monthly reconciliations of CSP and service fees
  • Investigate discrepancies and rectify any billing inaccuracies promptly
  • Coordinating and updating procedure guides and ensuring processes are fully executed within time scales
  • Creating and reporting on all aspects of SJP returns requests
  • Collaborate with internal teams to ensure correct and timely billing
  • Maintaining a systematic tracker that records partner onboarding and service-related data
Benefits and Perks:

As an employee of Bytes, you can expect a competitive salary of £45,000-£55,000 per annum, depending on experience, as well as a range of benefits including 25 days holiday, flexible working hours, and access to our state-of-the-art facilities.

Qualifications, Experience, & Skills:

  • Experience with using Microsoft Office Suite

About You:

We are seeking a highly skilled and motivated individual to join our team as a Senior IT Specialist for English. As a key member of our team, you will be responsible for planning, implementing, and overseeing various tasks within the SJP Daas project, ensuring accurate billing and reconciliations for Microsoft CSP and Service Fees.



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