Assistant Store Manager

2 weeks ago


Metrocentre, United Kingdom REISS Full time
About the Role

We are seeking an exceptional Assistant Store Manager to join our Retail team at Reiss, a leading luxury brand with a strong presence in the market. As a key member of our team, you will be responsible for delivering premium customer service, achieving targets, and driving commercial and operational excellence in our newly opened Store in Gateshead, Newcastle.

Key Responsibilities
  • Support the day-to-day running of the store, ensuring a seamless customer experience.
  • Identify opportunities to drive sales and maximize profitability, working closely with the team to achieve targets.
  • Implement and maintain effective operational processes, procedures, and administration, ensuring efficiency and productivity.
  • Support with recruitment, performance reviews, and team development, fostering a positive and inclusive work environment.
  • Deputize in the absence of the Store Manager, taking on additional responsibilities as needed.
Requirements
  • Previous retail management experience at a similar level, with a proven track record of increasing overall business performance.
  • A passion for premium or luxury product, with strong commercial product management skills.
  • Excellent customer service skills, with the ability to inspire and motivate the team to deliver exceptional service.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders.
  • Ability to work under pressure, thrive in a fast-paced retail environment, and adapt to changing circumstances.
What We Offer
  • Seasonal business wear allowance.
  • Generous employee discount.
  • Rewarding bonus and commission structures.
  • Wellbeing and financial support through our Employee Assistance Programme.
  • Low monthly cost health support through our medical cash plan.
  • Fitness discounts.
  • Family friendly policies, including enhanced parental pay.
  • 25 days annual leave.
  • Employee referral scheme.
  • Career development opportunities.


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