Customer Service Representative

1 month ago


Dolgellau, Gwynedd, United Kingdom EG Group Full time

About Us: As a leading food establishment, EG Group is committed to delivering exceptional customer experiences. Our team of dedicated professionals works together to ensure that every customer leaves feeling valued and satisfied.

Compensation: This role offers a competitive hourly rate of £11.75 above 21, £10.00 for those aged 18-20, £7.15 for employees aged 17, and £6.60 for those aged 16. In addition, we offer a quarterly bonus incentive.

Job Description: We are seeking a friendly and dedicated Barista who can provide outstanding customer service to join our welcoming Starbucks store. As a Barista, you will be responsible for engaging with customers, delivering a fast and friendly service, and preparing our much-loved beverages and products.

Responsibilities:

  • Engage with customers in a professional and courteous manner
  • Deliver a fast and friendly service, ensuring that every customer feels valued and satisfied
  • Prepare and serve a range of beverages and products to the highest standard

Requirements: To succeed in this role, you will need to possess excellent communication skills, be reliable and dedicated, and have a passion for providing exceptional customer service.

Benefits: As an employee of EG Group, you will enjoy a range of benefits, including:

  • A comprehensive training program to support your development and career progression
  • A discount on food, drinks, and merchandise through our partnership with Starbucks
  • Access to our virtual GP and wellbeing service
  • A quarterly bonus incentive
  • Contracted hours and flexible working arrangements
  • Free on-shift beverage and opportunities for career advancement
  • Lifelong learning opportunities and access to our Learning Hub

We Are Looking For: If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your application by emailing your CV to us.



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