Compassionate Support Specialist

5 days ago


Bristol, Bristol, United Kingdom Hargreaves Lansdown Asset Management Limited Full time

We're on a mission to simplify saving and investing for a brighter tomorrow at Hargreaves Lansdown Asset Management Limited.

Estimated Salary: 30,000 - 45,000 pounds per annum.

Key Responsibilities:
  • Provide compassionate support to clients dealing with bereavement-related queries.
  • Collaborate closely with operations teams to ensure seamless support.
  • Deliver exceptional support while transitioning to Salesforce as one of our strategic priorities.

As a Loss Recovery Consultant, you'll play a vital role in helping clients navigate challenging times.

What You'll Need:
  • Proven customer service expertise with a focus on empathy and understanding.
  • Strong communication and problem-solving skills to adapt to changing processes.

Please note that this role requires strong emotional intelligence and a commitment to delivering exceptional client experiences during times of need.



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