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Technical Consultant

1 month ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom TSG Full time
About the Role

The role of a Technical Consultant at TSG involves leveraging the Power Platform to contribute to the company's success and that of its clients. As a member of the D365/Power Platform Practice, you will be responsible for designing, developing, implementing, testing, and deploying solutions using Dynamics CE and Power Platform tools. This will include managing and delivering complex projects, analysing business requirements, and providing technical guidance and support to clients and internal teams.

Key Responsibilities
  • Design, develop, and implement solutions using Microsoft Dynamics CRM and Power Platform tools
  • Manage and deliver complex projects involving multiple stakeholders, integrations, customisations, and migrations
  • Analyse business requirements and translate them into functional and technical specifications
  • Provide technical guidance and support to clients and internal teams on Dynamics CRM and Power Platform features, capabilities, and limitations
  • Conduct testing, troubleshooting, and debugging of Dynamics CRM and Power Platform solutions
  • Prepare and deliver training, documentation, and presentations on Dynamics CRM and Power Platform solutions
  • Provide presales support by articulating products and solutions and working with the sales teams to demonstrate and design appropriate solutions to meet customer requirements
  • Lead and mentor junior consultants and developers

Requirements
  • Relevant Dynamics 365 CE and Power Platform certifications
  • Educated to Degree level or equivalent industry-specific experience
  • Full driving licence
  • Considerable experience in implementing Microsoft Dynamics CRM/Customer Engagement and Power Platform solutions
  • Expert understanding of Dynamics CE modules; Sales, Customer Services, Field Service, and Copilot and technically proficient in at least two
  • Proficient in Power Apps, Power Automate, Power BI, and other related technologies
  • Expert in C#, .NET, JavaScript, HTML, CSS, SQL, and Azure services
  • Experience in integrating Dynamics 365 CRM/Power Platform with other systems and applications using REST APIs, OData, SOAP, and other methods
  • Experience in using various tools and frameworks such as Visual Studio, Azure DevOps, Git, XRMToolBox, and Power Platform Centre of Excellence
  • Exceptional communications skills and strong people skills
  • A solution-oriented mindset with good influencing skills

Benefits
  • Company bonus scheme
  • 25 days annual leave + public holidays
  • Life assurance 4 x Salary
  • Contributory pension scheme at 4% matched
  • Perkbox discounts
  • Employee Assistance Programme
  • Paid CSR Days
  • Company sick pay
  • Income protection cover
  • Enhanced Maternity and Paternity pay
  • Home-based and hybrid opportunities
  • Long service benefits including increased annual leave accrued with service
  • Cycle to work scheme
  • Employee recognition scheme