Technical Consultant

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom FNZ Group Full time

As a Technical Consultant at FNZ Group, you will play a key role in delivering software solutions that meet the needs of our clients. Your primary responsibilities will include working with clients to define their requirements, capturing and documenting client use cases and requirements, and developing solutions based on technical designs.

Key responsibilities:

  • Work with clients to define their requirements and ensure solutions meet their needs.
  • Capture and document client use cases and requirements.
  • Develop solutions based on technical designs.
  • Work with the client and internal testing teams to ensure an understanding of solutions and testing requirements.
  • Collaborate with the wider delivery team when challenges are encountered during build.
  • Ensure development meets FNZ coding standards and code reviews of solutions are performed.
  • Execute tests to validate technical design, functional design, and client business requirements.
  • Ensure documentation is maintained in accordance with established standards.
  • Investigate and diagnose support issues, and work closely with clients to ensure successful resolution.
  • Coordinate with the implementation/release team during projects and small changes.
  • Provide feedback on project and support work to help contribute to the continuous improvement of the team and FNZ.

Requirements:

  • Excellent problem-solving skills, capable of dealing with complex problems and rapidly evolving circumstances.
  • Excellent communication skills and professionalism.
  • Strong technology, analytical, and data interpretation skills.
  • Comfortable with client and stakeholder interaction.

At FNZ Group, we value diversity, inclusion, and accessibility. We recognize that our employees bring unique perspectives and capabilities that help drive innovation and achieve our business goals. We make recruitment decisions in a non-discriminatory manner, valuing all employees and ensuring our recruitment process is fair and equitable for all applicants.



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