Hospitality Service Ambassador
4 weeks ago
The Opportunity
We are seeking a skilled Hospitality Service Ambassador to join our hotel food and beverage team. As a key member of our team, you will be responsible for delivering exceptional customer service and creating memorable guest experiences.
Key Responsibilities
- Set up the restaurant and bar for service, ensuring high standards of presentation are met
- Act as the face of the business, representing the hotel and maintaining its brand reputation
- Engage with guests, take food and beverage orders, and use upselling opportunities to enhance their experience
- Create a welcoming atmosphere that puts a smile on our guests' faces
Benefits
- Enjoy enviable employee discounts on bedroom rates across our hotel portfolio
- Access to our employee room benefit programme across our global portfolio
- Shopping discounts on groceries, fashion, travel, utilities, days out, and holidays
- Eye care, free legal and money advice, counseling sessions, hospital and death benefit plans, and cycle to work scheme
- Wellbeing tips and support, fitness videos, recipe ideas, advice on keeping active and healthy living, wellbeing podcasts and TV, breathing exercises, and a 24/7 advice and support line
- Free meals on duty, free parking, and team reward and recognition
Requirements
- A contagious enthusiasm for creating memorable guest experiences
- A natural ability to engage with others and a passion for the hospitality industry
- Proven experience in a hospitality environment, preferably in hotel or restaurant operations
- The ability to remain calm and composed in high-pressure situations
- A self-starter with the capability to work independently without supervision
- A positive outlook and approachable demeanor that exudes warmth and professionalism
- A willingness to learn and a desire to develop within the role
About Us
We are LHG Hotels Management, a leading hospitality company with a growing portfolio of 42 hotels throughout the UK. We offer a dynamic and fulfilling career in the hospitality industry, with opportunities to develop and grow with our company.
Location
The Holiday Inn London - Regent's Park Hotel is conveniently located near Great Portland Street and Regent's Park Tube stations, with easy access to central London's major attractions.
Why Work for Us
At LHG Hotels Management, we believe that our people are our greatest asset. We offer a range of benefits and rewards that make us an attractive employer, including employee discounts, access to our employee room benefit programme, and shopping discounts.
How to Apply
If you possess the qualities and skills we are looking for, we encourage you to apply for this exciting opportunity to join our team and contribute to our mission of delivering outstanding hospitality experiences.
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