Retail Experience Manager
3 days ago
Job Description:
Tapestry, a global house of brands including Coach, Kate Spade New York, and Stuart Weitzman, seeks an experienced Retail Experience Manager to join their team. This is a unique opportunity to be part of a dynamic organization that values innovation, inclusivity, and diversity.
Key Responsibilities:
Sales:
- Track and analyze store targets to ensure they are met and exceeded, where relevant compiling and presenting action plans and new initiatives to SRBA
- Build and cultivate strong relationships with internal teams and department store teams to drive brand awareness and customer retention, implement and communicate business initiatives and act as a liaison between the host stores and SRBA
- Ensure all stores within the region are educated on the brands, and deliver brand training to increase product knowledge, recruitment of new customers and ultimately drive sales
- Implement VM directives within the region to ensure all locations are showcasing new season product along with delivery drops
- Implement VM guidelines during markdown periods and ensure consistency across the region
- Build a strong relationship with the Regional VM Manager and regularly share images to seek feedback
- Ensure daily product deliveries and replenishment are managed efficiently and back of house areas are kept clean, tidy, and well maintained across the region
- Complete trade reports in a timely manner and product call outs are shared effectively within the region
- Coordinate with the SRBA to schedule adequate floor coverage for all locations
Requirements:
- In-depth knowledge of the retail environment and a minimum of 2 years retail experience
- Ability to travel within the South of the UK
- Understanding of working within a department store
- Excellent communication, leadership, organisational and analytical skills
- Strong knowledge of industry trends
- Self-motivated with the ability to strategize to help develop their business
- A passionate team player with the ability to work well with others
Benefits:
- 28 days holiday
- Annual Incentive Plan (company performance bonus)
- Multi-brand discount up to 50% off Coach, Kate Spade, Stuart Weitzman
- Private healthcare with health assessment (Bupa)
- Bupa rewards - financial wellbeing support and wellness discounts
- Free 24/7 support for family building, fertility and menopause with Maven
- Private dental cover
- Eyecare vouchers
- Employee assistance program
- Employer pension contribution
- Gym discount
- Interest free season ticket loan
- Cycle to work scheme
- 1 Paid Volunteering Day per year and opportunities to volunteer with global projects
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