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Customer Service Coordinator

2 months ago

Telford, Telford and Wrekin, United Kingdom eTeam Full time
Job Description

Job Title: Customer Service, Training Co-ordinator

Location: Telford, UK- Hybrid

We are seeking a highly organized and detail-oriented Customer Service, Training Co-ordinator to join our team at eTeam. As a key member of our Global Services Organization, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide quotations of sub-contract prices to customers via our sales system.
  • Process customer requests and ensure work is managed in a timely manner for outsource by triggering the release of service orders to our suppliers.
  • Partner with logistics to physically verify the units are progressing per the process.
  • Follow quality procedures to log certificates onto our internal system for auditing purposes.
  • Support the overall outsource on-site duties on a day-to-day basis, providing good teamwork and prompt support.
  • Assure the supply of high-technology materials, equipment, and/or services in accordance with supply chain optimization goals and management objectives.

Requirements:

  • Strong computer office skills are required for this position.

About eTeam:

eTeam is a leading provider of [industry/field] services. We are committed to delivering exceptional customer service and support to our clients. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.