Technical Support Specialist

8 hours ago


Oxford, Oxfordshire, United Kingdom CV-Library Full time

Job Title: Technical Support Specialist

This is a permanent contract opportunity with a competitive salary of £25,000 per annum.

Key Responsibilities:

  • Ensure all legislative requirements are adhered to
  • Cover front of house service at client sites
  • Plan and allocate tasks to technical teams, contractors, directly employed engineers, and other third parties as required
  • Monitor active jobs and ensure planning and escalations are in place as required
  • Update the CAFM system accordingly
  • Collate and prepare operational and performance data for company reports
  • Communicate with H&S, Compliance, and Property Managers to ensure risk assessments and permits are in place as required
  • Raise ad hoc purchase orders for parts and labor on behalf of engineers
  • Administrate activities on Elogbooks to support departments throughout the business
  • Prepare and support invoicing accordingly
  • Cover front of house duties as required

Requirements:

  • Previous experience in a similar role within the Facilities Management industry (desirable)
  • DBS Check (current or applied)
  • Ability to prioritize work effectively and meet business requirements with demonstrable planning and organizational skills
  • Attention to detail and high level of accuracy
  • Ability to communicate across functions at all levels and with confidence
  • Ability to adapt to changing requirements
  • Determined individual with high standards
  • Desire to develop as an individual and willing to embrace new challenges
  • Able to work autonomously
  • Good knowledge of Microsoft Office

Location: Wantage, Oxfordshire

Hours of Work: Monday to Friday, 09:00 – 17:30 (flexible and available to cover client sites if required)

Benefits: 25 days holiday plus bank holidays, company pension, onsite parking, employee recognition scheme



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