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Hotel Team Member

2 months ago

Barnsley, Barnsley, United Kingdom AccorHotel Full time
Job Title: Hotel Assistant

We are seeking a friendly and welcoming Hotel Assistant to join our team at ibis Styles Barnsley. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring our guests have a memorable stay.

Key Responsibilities:
  • Check guests in and out, answering any questions and providing assistance during their stay
  • Provide excellent customer service, responding to guest queries and resolving any issues promptly
  • Work collaboratively with the team to ensure a smooth and efficient service
  • Be flexible and adaptable, working a mix of midweek, weekend, early and late shifts
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and as part of a team
  • Confidence using a computer and familiarity with hotel systems
  • Ability to lift and move heavy objects (if required)
What We Offer:
  • A competitive hourly rate of £11.44
  • The opportunity to work for a dynamic and inclusive company
  • Flexible working arrangements to suit your needs

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.