Hotel Operations Manager
2 weeks ago
We are seeking an experienced Hotel Guest Service Manager to join our team at Accor Hotel. As a key member of our front office operations, you will be responsible for delivering exceptional guest experiences and ensuring the smooth running of our hotel.
About the Role
- Manage the front office team and ensure excellent customer service standards are maintained.
- Develop and implement strategies to increase guest satisfaction and loyalty.
- Collaborate with other departments to ensure seamless service delivery.
- Monitor and report on key performance indicators.
Requirements
- Proven experience in a similar role within the hospitality industry.
- Strong leadership and communication skills.
- Ability to work independently and as part of a team.
- Knowledge of PMS systems and front office operations.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career advancement.
- A dynamic and supportive work environment.
How to Apply
If you are a motivated and experienced Hotel Guest Service Manager looking for a new challenge, please apply now.
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