Client Relationship Manager, Reuters Events

3 weeks ago

London, Greater London, United Kingdom Thomson Reuters Full time

About the Role

As a key member of our team, you will play a crucial role in ensuring a seamless customer experience for our global clients. Your primary responsibility will be to support our Account Management team by developing and implementing best-practice processes that deliver exceptional results.

About You

To succeed in this role, you will need to have a proven track record of working with high-value clients in a B2B sales or customer-led setting. You must possess excellent listening skills, be able to prioritize customer requirements, and have a collaborative attitude with strong stakeholder management and communication skills.

What We Offer

At Thomson Reuters, we are committed to providing a supportive and inclusive work environment that fosters personal and professional growth. As a Customer Relationship Manager, you will have the opportunity to work with a diverse team of professionals, develop your skills and expertise, and contribute to the success of our organization.

Key Responsibilities

  • Develop and implement best-practice processes to ensure a seamless customer experience
  • Support the Account Management team in delivering exceptional results
  • Collaborate with internal stakeholders to optimize strategic planning initiatives
  • Provide customer resolutions quickly and feedback to internal stakeholders when necessary
  • Continuously educate and engage internal stakeholders on the importance of joined-up stakeholder liaison

What's in it for You?

As a Customer Relationship Manager at Thomson Reuters, you will have the opportunity to work in a dynamic and inclusive environment that values diversity and promotes growth and development. You will be part of a team that is passionate about delivering exceptional results and making a positive impact on our clients and the wider community.

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