MacGregor Spare Parts Team Support Specialist

5 days ago


Gateshead, Gateshead, United Kingdom Cargotec Oyj Full time

About MacGregor

MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services, and solutions.

A Day in the Life:

  • Collaborate with internal teams to resolve customer-related issues and improve processes.
  • Maintain accurate records of customer interactions, transactions, and feedback.
  • Identify and escalate recurring problems to enhance customer experience.

Requirements:

  • Previous experience in customer service or a related field, preferably in maritime, industrial, or logistics sectors.
  • Familiarity with order processing systems and CRM tools is a plus.
  • Passion for delivering excellent customer service and enhancing the customer experience.

Your Benefits:

  • Competitive salary (£45,000 - £60,000 per annum) and benefits package.
  • Opportunities for career development in a dynamic and global company.


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