Estée Lauder Account Manager
4 weeks ago
Job Summary
We are seeking a highly motivated and consumer-focused Account Manager to join our team at Estée Lauder. As a key member of our sales and service team, you will be responsible for driving sales turnover and market share through consistently delivering exceptional customer experiences.
Key Responsibilities:
- Reflect a credible and professional brand image to all internal and external consumers at all times
- Maximise sales through selling, providing excellent service and retail standards
- Contribute to efficiencies through adhering to store/brand/company procedures and guidelines
- Understand daily/weekly targets and ensure personal awareness of all additional sales avenues
- Keep up to date with competitor activities and missed opportunities
- Effectively leverage social media to drive the business, protect and enhance the brand image
- Deliver the brand strategy, ensuring the delivery of an effective local plan
- Plan and implement local marketing & events initiatives, aligned to retailer activity
- Deliver excellence in execution of service by ensuring measures are in place to continually and visibly improve service levels
- Be an ambassador for the brand, leading the way to ensure brand values are represented and brought to life
Requirements:
- Experience in a fast-paced retail and/or consumer-facing environment
- Ability to drive self-development
- Commercial understanding and awareness of the industry
- Effective communication, organisation and prioritisation skills
Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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