Estée Lauder Account Manager

3 weeks ago

Inverness, Highland, United Kingdom Estée Lauder - Brand Full time
Estée Lauder - Account Manager - Boots - 37.5 Hours

Job Summary

We are seeking a highly motivated and experienced Account Manager to join our team at Estée Lauder. As a key member of our sales and service team, you will be responsible for driving sales turnover and market share through consistently remaining consumer focused.

Key Responsibilities:

  • Reflect a credible and professional brand image to all internal and external consumers at all times
  • Maximise sales through selling, providing excellent service and retail standards
  • Contribute to efficiencies through adhering to store/brand/company procedures and guidelines

Sales and Service:

  • Understand daily/weekly targets
  • Ensure personal awareness of all additional sales avenues i.e. eventing, Omni and digital channels, etc.
  • Keep up to date with competitor activities and missed opportunities
  • Effectively leverage social media to drive the business, protect and enhance the brand image
  • Deliver the brand strategy, ensuring the delivery of an effective local plan
  • Plan and implement local marketing & events initiatives, aligned to retailer activity
  • Deliver excellence in execution of service by ensuring measures are in place to continually and visibly improve service levels, creating a zero consumer complaints mindset and a surprise and delight culture
  • Be an ambassador for the brand – lead the way to ensure brand values are represented and brought to life
  • Ensure all refunds and complaints are managed in line with company guidelines and to a mutually satisfactory conclusion, informing/consulting with the area manager where appropriate
  • Use digital tools to ensure knowledge is kept up to date
  • Deliver a consumer recruitment and retention strategy to grow a loyal consumer base
  • Develop up to date knowledge of product in order to ensure we deliver an industry leading experience and the product meets the consumer's needs

Operations:

  • Plan to ensure the delivery of excellent standards at all times (product, housekeeping, displays, messaging, pricing)
  • Review retail standards on a daily basis ensuring they are maintained to the required standard
  • Ensure deliveries, stock movements and associated administration are completed within agreed company timeframes
  • Ensure that all auditable processes and administration are actioned to company guidelines and take corrective action in highlighted areas of risk
  • Ensure all information requests are fulfilled accurately, within deadlines set
  • Minimise stock loss by ensuring all company security policies and procedures are implemented correctly and followed
  • Create and maintain a safe working environment for consumers ensuring that company and retailer policies and procedures are adhered to
  • Ensure that all health & safety responsibilities and all areas of operational activity achieve a minimum overall grading of 'Acceptable' during audits

Commerciality:

  • Manage daily replenishment, taking appropriate action where necessary
  • Maximise sales performance by utilising all commercial reports before making commercial decisions
  • Plan and deliver the visual merchandising layout, ensuring it is completed to guidelines and within agreed timescales
  • Identify stock package issues, and take corrective action, informing the area manager when out of direct control
  • Effectively manage all promotions and discounts ensuring they are actioned in line with company guidelines
  • Identify trends and make suggestions to enhance product performance

Qualifications:

  • Essential:
    • Experience in a fast-paced retail and/or consumer facing environment
    • Ability to drive self-development
    • Commercial understanding and awareness of industry
    • Effective communication, organisation and prioritisation skills

Job Type: Standard

Schedule: Full-time

Shift: Variable

Job Number: 2412941

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

  • Estée Lauder Account Manager

    1 month ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Account Manager - Boots - 37.5 HoursJob SummaryWe are seeking a highly motivated and consumer-focused Account Manager to join our team at Estée Lauder. As a key member of our sales and service team, you will be responsible for driving sales turnover and market share through consistently delivering exceptional customer experiences.Key...

  • Estée Lauder Account Manager

    4 weeks ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Account Manager - Boots - 37.5 HoursJob SummaryWe are seeking a highly motivated and consumer-focused Account Manager to join our team at Estée Lauder. As a key member of our sales and service team, you will be responsible for driving sales turnover and market share through consistently delivering exceptional customer experiences.Key...

  • Estée Lauder Account Manager

    1 month ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder Account ManagerAbout the Role:We are seeking a highly motivated and experienced Account Manager to join our team at Estée Lauder. As an Account Manager, you will be responsible for driving sales turnover and market share through consistently remaining consumer-focused.Key Responsibilities:Reflect a credible and professional brand image to all...

  • Estée Lauder Account Manager

    1 month ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder Account ManagerAbout the Role:We are seeking a highly motivated and experienced Account Manager to join our team at Estée Lauder. As an Account Manager, you will be responsible for driving sales turnover and market share through consistently remaining consumer-focused.Key Responsibilities:Reflect a credible and professional brand image to all...

  • Estée Lauder Account Manager

    1 month ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Account Manager - Boots HoursJob SummaryThe Account Manager plays a pivotal role in driving sales turnover and market share for Estée Lauder by maintaining a consumer-focused approach.Key Responsibilities:Reflect a credible and professional brand image to internal and external stakeholders.Maximise sales through effective selling, service,...

  • Estée Lauder Account Manager

    4 weeks ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Account Manager - Boots - 37.5 HoursJob SummaryThe Account Manager plays a crucial role in driving sales turnover and market share for Estée Lauder by maintaining a consumer-focused approach.Key Responsibilities:Reflect a credible and professional brand image to internal and external consumers.Maximise sales through effective selling,...

  • Estée Lauder Account Manager

    1 month ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Account Manager - Boots HoursJob SummaryThe Account Manager plays a pivotal role in driving sales turnover and market share for Estée Lauder by maintaining a consumer-focused approach.Key Responsibilities:Reflect a credible and professional brand image to internal and external stakeholders.Maximise sales through effective selling, service,...

  • Estée Lauder Account Manager

    4 weeks ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Account Manager - Boots - 37.5 HoursJob SummaryThe Account Manager plays a crucial role in driving sales turnover and market share for Estée Lauder by maintaining a consumer-focused approach.Key Responsibilities:Reflect a credible and professional brand image to internal and external consumers.Maximise sales through effective selling,...

  • Estée Lauder Account Manager

    1 month ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Account Manager - Boots HoursJob SummaryThe Account Manager plays a pivotal role in driving sales turnover and market share for Estée Lauder by maintaining a consumer-centric approach.Key Responsibilities:Reflect a credible and professional brand image to internal and external stakeholders.Maximise sales through effective selling, service,...

  • Estée Lauder Account Manager

    1 month ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Account Manager - Boots HoursJob SummaryThe Account Manager plays a pivotal role in driving sales turnover and market share for Estée Lauder by maintaining a consumer-centric approach.Key Responsibilities:Reflect a credible and professional brand image to internal and external stakeholders.Maximise sales through effective selling, service,...

  • Estée Lauder Account Manager

    4 weeks ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Account Manager - Boots - 37.5 HoursJob SummaryThe Account Manager is responsible for driving sales turnover and market share through consistently remaining consumer focused. Key responsibilities include:Sales and Service• Understand daily/weekly targets and ensure personal awareness of all additional sales avenues• Effectively leverage...

  • Estée Lauder Account Manager

    4 weeks ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Account Manager - Boots - 37.5 HoursJob SummaryThe Account Manager is responsible for driving sales turnover and market share through consistently remaining consumer focused. Key responsibilities include:Sales and Service• Understand daily/weekly targets and ensure personal awareness of all additional sales avenues• Effectively leverage...

  • Estée Lauder Account Manager

    1 week ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Account Manager - Boots - 37.5 HoursJob SummaryThe Account Manager is responsible for driving sales turnover and market share through consistently remaining consumer-focused.Key Responsibilities:Reflect a credible and professional brand image to all internal and external consumers.Maximise sales through selling, providing excellent service,...

  • Estée Lauder Brand Manager

    1 month ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Account Manager - Boots HoursJob SummaryWe are seeking a highly motivated and results-driven Account Manager to join our team at Estée Lauder. As an Account Manager, you will be responsible for driving sales turnover and market share through consistently remaining consumer-focused.Key Responsibilities:Reflect a credible and professional...

  • Estée Lauder Brand Manager

    1 month ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Account Manager - Boots HoursJob SummaryWe are seeking a highly motivated and results-driven Account Manager to join our team at Estée Lauder. As an Account Manager, you will be responsible for driving sales turnover and market share through consistently remaining consumer-focused.Key Responsibilities:Reflect a credible and professional...

  • Estée Lauder Account Manager

    2 weeks ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Account Manager - Boots - 37.5 HoursJob SummaryThe Account Manager is responsible for driving sales turnover and market share through consumer-focused strategies.Key Responsibilities:Reflect a credible and professional brand image to internal and external consumers.Maximise sales through selling, providing excellent service, and maintaining...

  • Estée Lauder Brand Manager

    3 weeks ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Account Manager - Boots HoursJob SummaryThe Account Manager plays a pivotal role in driving sales turnover and market share for Estée Lauder by maintaining a consumer-focused approach.Key Responsibilities:Reflect a credible and professional brand image to internal and external consumers.Maximise sales through effective selling, service, and...

  • Estée Lauder Brand Manager

    3 weeks ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder - Account Manager - Boots HoursJob SummaryThe Account Manager plays a pivotal role in driving sales turnover and market share for Estée Lauder by maintaining a consumer-focused approach.Key Responsibilities:Reflect a credible and professional brand image to internal and external consumers.Maximise sales through effective selling, service, and...

  • Estée Lauder Brand Account Manager

    7 days ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    Estée Lauder Brand Account ManagerJob SummaryThe Brand Account Manager is responsible for driving sales turnover and market share through consumer-focused strategies.Key Responsibilities:Reflect a credible and professional brand image to internal and external consumers.Maximise sales through selling, providing excellent service, and maintaining retail...

  • Experienced Sales Manager for a Leading Cosmetics Brand

    5 days ago

    Inverness, Highland, United Kingdom Estée Lauder - Brand Full time

    We are seeking an experienced Sales Manager to join our team at Estée Lauder - Brand in Inverness-shire, Scotland.Job OverviewThis is a full-time position offering a competitive salary of £37,500 per annum, commensurate with experience.Job DescriptionThe successful candidate will be responsible for driving sales growth and market share through effective...