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Customer Service Coordinator

2 months ago

Whittington Worcestershire, United Kingdom Jark PLC Full time

Customer Service Administrator

**Job Summary**

We are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Jark PLC. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities**

* Process new orders by phone and email in a timely and efficient manner
* Respond to customer enquiries in a professional and courteous manner
* Take card payments and follow up on sales leads/new customer enquiries
* Maintain accurate records and chase late deliveries
* Liaise with the accounts department to rectify outstanding account queries
* Raise paperwork on returned items
* Provide general administrative support as required

**Requirements**

* Excellent communication and customer service skills
* Ability to work in a fast-paced environment
* Strong organizational and time management skills
* Proficient in Microsoft Office
* Previous experience in a customer service role is desirable

**What We Offer**

* Competitive salary up to £24,000
* Monday to Friday, 9am-5pm office hours
* Opportunity to work with a dynamic and growing company

**How to Apply**

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application.