Operations and Education Centre Manager
1 week ago
The House of Commons is a dynamic workplace with over 3,000 employees working together to support the smooth day-to-day running of Parliament. We provide professional services to Members of Parliament, their staff, and the wider parliamentary community.
Our Benefits- 30 days' annual leave (increasing to 35 days after first full leave year)
- Civil Service pension with an average employer contribution of 27%
- Access to training and development
- Flexible working
- Interest free season ticket loan and bicycle loan
We are seeking an experienced Operations and Education Centre Manager to lead our team in the smooth daily operations of the Education Centre at UK Parliament. As a key member of our management team, you will be responsible for:
Duty ManagementTo act as duty manager on average for 4 half days per week. Duty Management includes managing changes to operations, responding to emerging challenges, and stakeholder engagement and being the central point of contact for the wider Education Centre team.
People ManagementTo line manage eight members of the Education Centre team, providing guidance and support to ensure they meet high standards of business operation.
Stakeholder EngagementTo work with colleagues across the house including Visitor Experience, Security, Sargent-at-Arms office, Yeoman Usher and gallery team, promoting effective communication and collaboration.
Contract ManagementTo manage existing contracts relating to the Education Centre, and where necessary procure new contracts.
Requirements- Ability to line manage and lead a team to support them to meet high standards of business operation
- Ability to use a mixture of forward planning and responsive skills to manage problems
- Ability to effectively communicate complex topics to a range of stakeholders, including staff, colleagues across Education and Engagement and school-aged children through delivery of tours and workshops
This role offers a competitive salary of around £40,000 - £50,000 depending on experience, plus benefits including a Civil Service pension and access to training and development opportunities. The successful candidate will be based in London.
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