Assistant Boutique Manager

5 days ago

Cheltenham, Gloucestershire, United Kingdom The Estée Lauder Companies Inc. Full time
About the Role

We are seeking an inspirational and energetic Assistant Boutique Manager to play a leading role in the success of our team by supporting the Boutique Manager to lead, coach and develop our team of Sales Advisors to achieve sales, customer service and operational targets.

Key Responsibilities
  • Support the Boutique Manager in leading, coaching and developing the team of Sales Advisors
  • Contribute to the achievement of sales, customer service and operational targets
  • Develop and execute in-store events to drive sales and customer engagement
  • Coach and mentor Sales Advisors to achieve their full potential and succeed
  • Manage inventory and cash reconciliation to ensure accurate financial reporting
  • Provide inspirational, authentic and personalized customer service to drive customer loyalty and retention
Requirements
  • Proven retail experience at Supervisor or above level, preferably within beauty
  • Ability to provide inspirational, authentic and personalized customer service
  • Experience of creating and executing in-store events
  • Experience of coaching/mentoring others to achieve their full potential and to succeed
  • Drive to achieve sales and customer service targets
  • Retail operations experience including inventory management and cash reconciliation
  • Flexible availability across days/hours
  • Proficient in Microsoft Office
  • Proof of right to live and work in the country
About Us

The Estée Lauder Companies is a people-first company, respecting and caring for our employees, communities, and consumers. We are a leader in prestige beauty, with a commitment to diversity, equity and inclusion.

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