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Amersham, Buckinghamshire, United Kingdom CPI Selection Full time{"h1": "Customer Service Advisor Role", "p": "We are seeking a highly skilled and enthusiastic Customer Service Advisor to join our team at CPI Selection. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service, resolving issues, and providing a platinum level service to our customers. Key Responsibilities: *...
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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Advisor to join our team at CPI Selection. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for all customers.
Key Responsibilities- Provide platinum-level customer service to clients via phone, email, and messaging platforms.
- Resolve customer complaints and issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Develop and maintain a thorough understanding of our products and services to effectively communicate with customers.
- Stay up-to-date with industry trends and best practices to continuously improve customer service skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and conflict resolution skills.
- Proficiency in using CRM systems and Microsoft Office applications.
- Previous customer service experience is an asset.
As a Customer Service Advisor at CPI Selection, you will have the opportunity to work in a dynamic and supportive team environment. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.
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