GP Receptionist

1 month ago

Fleetwood, Lancashire, United Kingdom The Mountview Practice Full time

About the Role

The Mount View Practice is seeking a highly organized and effective Receptionist to join our team. As a Receptionist, you will be responsible for providing a comprehensive and high-quality service to our patients, dealing efficiently and courteously with patient enquiries, and working with our established processes, policies, and procedures.

Key Responsibilities

  • General administration, including filing, data entry, and processing mail
  • Reception duties, including receiving patients, consulting with team members, and directing patients to the appropriate healthcare professional
  • Appointment system management, including booking, editing, and canceling appointments
  • Medical records management, including retrieving and refiling records, and processing repeat prescriptions
  • Consultation room preparations, including clearing and restocking rooms

Person Specification

We are looking for a candidate with excellent communication skills, a compassionate and friendly nature, and the ability to work in a busy environment with a range of people and professions. Previous experience in General Practice is desirable but not essential.

What We Offer

The Mount View Practice is a forward-thinking, patient-focused, professional, and friendly team looking after approximately 12,000 patients in Fleetwood. We offer a comprehensive training program and opportunities for career development.

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