Human Rights Sustainability Manager

2 months ago


London, Greater London, United Kingdom New Look Full time
Job Title: Human Rights Sustainability Manager

At New Look, we're committed to inspiring That New Look Feeling, and our purpose starts with us. We're seeking a Human Rights Sustainability Manager to join our team, focused on our social sustainability strategy, contributing to current targets, and advancing our ESG agenda.

Key Responsibilities:
  • Develop and implement the company's social sustainability strategy in alignment with our overall sustainability goals and values.
  • Define and help to develop country strategy programmes, including monitoring current country issues and trends and focusing on factory remediation, visits, and audit analysis.
  • Manage relationships and global audit programmes with in-country partners.
  • Conduct reviews of salient risks, updating strategy priorities at least annually.
  • Propose and deliver projects based on the salient risks identified within our supply chain.
  • Monitor and evaluate the effectiveness of social sustainability programmes and initiatives, making data-driven recommendations for continuous improvement.
  • Collaborate with internal teams and external partners to ensure adherence to ethical standards and social compliance requirements.
  • Develop strong working relationships with ethical trade/sustainability managers in key suppliers to drive proactive engagement and improvement of the supply base.
  • Oversee supplier setups and factory registrations, coordinating with the Sustainability Coordinator.
  • Implement efficient systems to monitor key suppliers' performance monthly, analyse results, and actively plan to improve.
  • Review and maintain supplier manuals, sharing regular updates on processes and policies.
  • Represent New Look's interests at industry initiatives and manage associated projects while managing relationships with campaign groups, NGOs, and other key external stakeholders.
  • Lead the Modern Slavery Working Group, including planning, preparation, and implementation alongside the Head of Sustainability.
  • Oversee and coordinate data systems and team reporting requirements, including the annual Sustainability Report, Modern Slavery Statement, Fashion Transparency Index, and Higg BRM.
  • Develop and manage effective training and communication (website, newsletters, presentations) for our BMD and Technical teams in our Social Sustainability agenda in line with our strategy.
  • Develop strong relationships with internal and external stakeholders, representing New Look in engagements with external partnerships.
  • Raise POs and maintain invoices for memberships and projects.
  • Manage the monitoring and refreshing of the monthly factory list and public factory data lists on a biannual basis.
  • Keep abreast of industry developments, including legislative, presenting issues and solutions to wider teams to ensure compliance.
Requirements:
  • Experience in a commercial environment with working knowledge of human rights, sustainability, the SDGs, and associated international standards.
  • Strong knowledge of global human rights issues.
  • Have managed/mentored/coached in a previous role.
  • Experienced with in-country supplier and project visits.
  • Previous experience within a social sustainability role, ideally within a fashion retailer or sustainability consultancy or NGO.
  • Preferred experience of conducting/shadowing social audits across different methodologies.
  • Ability to comprehend complex information and determine a decision.
Why New Look?

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. You'll also receive these amazing benefits:

  • 40% staff discount.
  • Monthly 25% off privilege vouchers for family and friends to enjoy.
  • Season ticket loans.
  • Pension - A contributory private pension scheme.
  • Virtual GP access.

Apply now to find out more.

We pride ourselves on being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.



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