Food Service Professional

4 weeks ago


Banbury, United Kingdom The Falcon at Warmington Full time
About the Role

We are seeking a highly motivated and enthusiastic Waiter/Waitress to join our team at The Falcon at Warmington. As a key member of our Front of House team, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities
  • Provide outstanding service to our customers, ensuring their needs are met and exceeded.
  • Work collaboratively with the kitchen team to ensure seamless service delivery.
  • Manage tables efficiently, ensuring prompt service and minimizing wait times.
  • Handle customer complaints and concerns in a professional and courteous manner.
  • Contribute to a positive and supportive team environment.
What We Offer
  • A competitive hourly rate, plus tronc (tips paid into your bank).
  • Paid overtime opportunities.
  • Great cash tips.
  • Free meals on shift, choose from the menu.
  • 30% discount for you, your friends and family across B&P and our group.
  • It's never too early to start saving for the future with a NEST pension.
  • Great discounts via Perks on Tap, saving you money on everyday purchases and more.
  • £1,000 referral bonus for introducing new Managers or Chefs to the company.
Why Join Us?

We are a family of 79 pubs and still growing, committed to reducing our carbon footprint, working sustainably and supporting our local communities. We encourage individuality, personality and diversity, and offer superb internal and external development programmes to support your progress.

We want you to grow with us, and offer a range of opportunities for career development and advancement. If you're passionate about food, drink and delivering exceptional customer service, we'd love to hear from you.


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