Crew Team Leader

21 hours ago


Spalding, Lincolnshire, United Kingdom FATFACE Full time
Job Description

The Crew Team Leader role at FatFace is an exciting opportunity to join our management team. As a key member of the store leadership, you will play a crucial part in ensuring the safe running of the store and delivering exceptional customer service.

Responsibilities:
  • Provide exceptional customer service by utilising your knowledge to help customers find the best products for their needs.
  • Build loyalty with customers through opt-in at the POS.
  • Understand commercial aspects of the retail business, including reading reports and making informed decisions.
  • Ensure the store meets visual guidelines and company standards through product presentation, replenishment, and store housekeeping.
  • Safeguard the business by ensuring compliance with policy, procedure, loss prevention, and health & safety in the absence of management.
  • Stay up-to-date with company product, activity, and promotions, implementing changes as required.
  • Proven experience with POS management, daily banking procedures, and meeting deadlines.
  • Excellent time management and a passionate commitment to the brand.


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