Helpdesk Administrator

1 month ago

Enfield Town, Greater London, United Kingdom Ritz Recruitment Full time
Job Summary
We are seeking an ambitious Helpdesk Administrator to join our Facilities Management team in Enfield. This is a fantastic opportunity for someone looking to work in a professional environment and make a real difference.

About the Role
As a Helpdesk Administrator, you will be responsible for receiving and returning phone calls, managing the FM Helpdesk Inbox, scheduling PPM, reactive, and help desk call outs, and providing general administration support. You will also be working closely with the Office & Contract Managers to ensure the smooth delivery of departmental objectives.

Key Responsibilities
• Receive and return phone calls in support of facilities function
• Check and maintain FM Helpdesk Inbox
• Schedule PPM, reactive, and help desk call outs
• Input data
• Provide general administration support
• Assist with the administration and delivery of departmental objectives

Requirements
To be successful in this role, you will need to have previous experience in facilities management help desk administration and excellent general administration skills. A salary of £25-£30k per annum depending on experience makes this a competitive offer for the right candidate.

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