Customer Service Representative
3 weeks ago
**Job Title:** Customer Service Representative
**Estimated Salary:** £20,000 - £25,000 per annum
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our box office team, you will be responsible for providing exceptional customer service to our clients, both in person and over the phone.
Main Responsibilities:
- Selling tickets for all venues that we provide box office services for
- Upselling and cross-selling events to increase sales and revenue
- Providing excellent, informed, and courteous service to customers at all times
- Assisting with the smooth running of the box office, including taking cash, cheques, vouchers, or card bookings in person and by telephone
About You:
- You have a proven track record of working in a busy sales environment, preferably in a ticket or box office setting
- You have excellent communication skills, both written and verbal, and are confident in your ability to interact with customers
- You have a strong interest in theatre, arts, and cultural activities, and are enthusiastic about promoting these to our audience
Benefits:
- A competitive salary package
- The opportunity to work with a dynamic and creative team
- Ongoing training and development opportunities
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