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Chief Information Officer

2 months ago


Llanelli, Carmarthenshire, United Kingdom Age Cymru Dyfed Full time
About the Role

We are seeking a highly skilled and experienced Chief Information Officer to join our team at Age Cymru Dyfed.

The successful candidate will be responsible for providing a high-quality information and advice service to older people and their carers, with a focus on delivering exceptional case work and support.

Key Responsibilities
  1. Provide expert advice and guidance to clients on a range of issues, including entitlements, benefits, and other related matters.
  2. Act on behalf of clients where necessary, including calculating entitlements, negotiating with third parties, and drafting correspondence.
  3. Maintain accurate and up-to-date records of client interactions, in line with our quality standards and best practices.
  4. Ensure that our policies and procedures are adhered to, including those related to equality, diversity, health and safety, and confidentiality.
  5. Work collaboratively with other team members to improve the effectiveness of our services and provide relief cover as needed.
  6. Contribute to our social policy work and help shape our approach to supporting older people and their carers.
What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional development and growth.

As a valued member of our team, you will have the chance to make a real difference in the lives of older people and their carers, and contribute to our mission of improving their quality of life.