Senior Service Consultant

21 hours ago


Maidenhead, Windsor and Maidenhead, United Kingdom Octane Recruitment Careers Full time

Job Summary:

We are seeking an experienced Senior Service Advisor to join our high-performing team at Octane Recruitment Careers in Maidenhead. This is an excellent opportunity for a skilled professional to work with a busy dealership, delivering exceptional customer service and ensuring seamless vehicle maintenance experiences.

About the Role:

This Service Advisor position involves interacting with customers to book their vehicles into the workshop, providing detailed explanations of costs, timelines, and procedures. The ideal candidate will have strong communication skills, be able to handle high volumes, and maintain a high standard of customer service.

Key Responsibilities:

  • Deliver exceptional customer service, addressing customer queries and concerns
  • Ensure accurate and efficient booking of vehicles into the workshop
  • Maintain a thorough understanding of motor trade practices and procedures

Requirements:

  • Minimum 2 years' experience as a Service Advisor in the motor trade or similar industry
  • Proven track record of delivering high-quality customer service
  • Strong communication and problem-solving skills

What We Offer:

  • A competitive salary up to £32,500 (OTE £40,000 +)
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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