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Team Leader

2 months ago


Coventry, Coventry, United Kingdom Wm Morrison Supermarkets plc Full time
Lead Our In-Store Online Teams

We're seeking a skilled Team Leader to drive our in-store Online teams forward and deliver exceptional customer experiences. As a key member of our team, you'll be responsible for building a high-performing culture, analysing data to identify opportunities for improvement, and ensuring all policies and procedures are followed.

Key Responsibilities:
  • Build a Performance-Driven Culture: Foster a supportive and achievement-oriented environment where team members are recognised and rewarded for their contributions.
  • Analyse Department Data: Identify opportunities to simplify and speed up processes, and develop solutions to mitigate risks.
  • Ensure Policy Compliance: Ensure all team members follow company policies, procedures, and legal obligations.
  • Deliver Exceptional Customer Experiences: Ensure all orders are picked, dispatched, and delivered within the required timeframe, with minimal substitutions.
What We Offer:
  • Fully Flexible Shift Patterns: Work a variety of shifts to meet business needs.
  • Competitive Benefits: Enjoy a range of benefits, including a competitive pension, life assurance, and healthcare/well-being benefits.
  • Career Progression Opportunities: Develop your skills and advance your career with our company.
  • Subsidised In-Store Cafe or Shop Floor Ranges: Enjoy discounts on food and merchandise.
Requirements:
  • Experience in Team Development: Proven ability to develop and lead high-performing teams.
  • Strong Operational Knowledge: Technical expertise in the Online department.

We're looking for a motivated and experienced Team Leader to join our team. If you're passionate about delivering exceptional customer experiences and driving business performance, we'd love to hear from you.