Technical Service Specialist

2 days ago


Nottingham, Nottingham, United Kingdom Orion Electrotech Full time
Job Overview

We are seeking an experienced Technical Support Engineer to join our team at Orion Electrotech.

Key Responsibilities:
  1. Maintain regular contact with customers to ensure excellent customer service and understanding their business needs.
  2. Manage expectations, demands and customer complaints.
  3. Produce clear and accurate quotations using the business software system.
  4. Ensure all orders are handled and processed promptly.
  5. Attend and participate in weekly production & resource meetings.
Requirements:
  • Experience within an aftersales role within an Engineering environment.
  • Fully competent with key MS Office Software (Word, Excel, PowerPoint and Outlook).
  • Able to understand and interpret technical drawings and information using AutoCAD/Solid Edge or 3D software (SolidWorks or equivalent).

The estimated salary for this position is £50,000 - £65,000 per annum, depending on experience.



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