Customer Service Representative Manager

2 days ago


Brighton, Brighton and Hove, United Kingdom Entain Group Full time

We're looking for a dedicated Customer Service Representative Manager to lead our retail team in delivering outstanding customer service and driving sales. This key role comes with a competitive salary of £80 per hour and a comprehensive benefits package, including optional overtime, pension scheme, discounts through Entain Deals, and healthcare support.

Job Description:

The ideal candidate will have excellent communication and relationship-building skills, with the ability to work independently or as part of a team. Key responsibilities include taking bets on various sports and events, demonstrating products and betting terminals to customers, handling customer complaints and concerns, and maintaining high shop standards.

Benefits:
  • Competitive starting package
  • Optional overtime
  • Pension scheme
  • Discounts through Entain Deals
  • Healthcare support

The estimated salary for this role is around £42,000 per annum, based on a 40-hour week.



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