Customer Service Representative

1 day ago


Swinton, Manchester, United Kingdom DCK Group Full time
About DCK Group

DCK Group is one of the world's leading fashion jewellery companies, working with many well-known retailers and high street fashion brands. Our vision is to provide our customers with an exceptional shopping experience through our unique and stylish products.

About the Job

We are looking for a Retail Assistant to join our team in Swinton. As a key member of our sales team, you will be responsible for delivering exceptional customer service and contributing to the overall success of our store.

Key Responsibilities:

  • Provide face-to-face contact and merchandising expertise to our customers
  • Process deliveries of new stock and maintain high standards of housekeeping
  • Contribute to promotional activities and events
  • Develop strong relationships with host management teams to drive sales growth

Requirements:

  • Previous experience in a customer-facing setting, preferably within the fashion industry
  • Sales and retail sales experience is an asset
  • Access to a smartphone with Android 8.1 or later OR Apple iOS 13.4 or later

What We Offer:

  • $11.44 per hour
  • Free jewellery - $25-$55 per month
  • Flexible working hours
  • No weekend working


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