Customer Pension Services Representative
4 weeks ago
We are seeking a dedicated and experienced Financial Advisor - Customer Care to join our team at Candidate Source in Liverpool city centre.
About the Company:
Candidate Source is a prominent pensions provider based in the heart of Liverpool city centre.
Job Description:
This role involves supporting pension account holders with day-to-day enquiries regarding their pension account, providing excellent customer service, and working closely with the team to achieve business objectives.
Key Skills and Qualifications:
- Previous experience working in a customer service call centre environment.
- Experience supporting vulnerable customers.
- Strong active listening skills to identify when a customer is dissatisfied.
- Flexibility to work Monday - Friday between 9am - 5pm in a fast-paced environment.
Salary:
The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience.
Work Environment:
The successful candidate will be based in the heart of Liverpool city centre, working full-time on-site. Onsite training will be provided for the first few weeks, equipping you with the necessary skills to excel in this role.
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