Cleaning Manager

4 days ago

Durham, Durham, United Kingdom Bridge Recruitment Full time

Job Title: Cleaning Manager

Job Summary:

We are seeking a highly skilled and experienced Cleaning Manager to join our team at Bridge Recruitment. As a Cleaning Manager, you will be responsible for the day-to-day delivery of cleaning standards, reporting directly to the Services Manager.

Key Responsibilities:

  • Oversee the successful delivery of cleaning standards on site, ensuring that all tasks are allocated correctly and sufficient cover is provided at all times.
  • Support the Services Manager in the delivery of the whole service to the client, including monitoring attendance, checking for any trending, and ensuring any trigger points are dealt with accordingly.
  • Ensure that the team is correctly trained in all elements of their tasks, with a clear understanding of what is expected of them and access to all safety information.
  • Carry out investigations for any breach of Health and Safety, complaints, or observations about a team member's conduct.
  • Respond to all requests from the Services Manager and the Client within a reasonable time frame.
  • Carry out regular cleaning audits and KPI support.
  • Provide support services and oversee Security and Maintenance teams when required as Duty Manager.
  • Meet the Service Levels and lead the team to achieve SLA.
  • Use initiative to make improvements and train the team on equipment and tasks.
  • H&S training, including Risk Assessments and Method Statements.
  • Incident Reporting and staff uniforms.

Requirements:

  • Good leadership, organisational, and people management skills.
  • Ability to work to set schedules and work on own initiative.
  • Flexible and proactive attitude.
  • Represent Company and Partner values on site by being presentable, uniformed, and helpful.
  • Experience of coordinating a range of tasks and individuals.
  • Good knowledge and experience of Health and Safety procedures and carrying out good induction processes.
  • Good understanding of Risk Assessments and Procedures.
  • Good record keeping.
  • Monitor compliance with risk assessments, enforce control measures, and stop anyone who fails to comply.
  • Be competent to carry out attendance/performance reviews with the team, documenting all elements.

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