Customer Success Director
1 month ago
Remark Able is seeking a seasoned Customer Success Director to lead our Customer Success team. As a key member of our leadership team, you will be responsible for driving customer satisfaction, retention, and growth.
Key Responsibilities:- Lead a high-performing Customer Success team to achieve exceptional customer satisfaction and retention rates.
- Develop and execute customer success strategies to drive revenue growth and expansion.
- Collaborate with cross-functional teams, including Product, Marketing, Sales, and Support, to ensure seamless customer experiences.
- Identify and prioritize customer needs, and develop solutions to address them.
- Measure and analyze customer success metrics to inform business decisions.
- Proven experience in leading Customer Success teams in a fast-growing, enterprise-level SaaS environment.
- Strong leadership and coaching skills, with the ability to motivate and develop high-performing teams.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, stakeholders, and cross-functional teams.
- Strategic thinker with a customer-centric mindset, able to develop and execute customer success strategies that drive business growth.
- Strong analytical and problem-solving skills, with the ability to measure and analyze customer success metrics.
- Competitive salary and bonus structure.
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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Customer Success Director
4 weeks ago
Coventry, Coventry, United Kingdom Remark Able Full timeCustomer Success DirectorRemark Able is seeking a seasoned Customer Success Director to lead our growing team of Customer Success Managers. This is an exciting opportunity to join a fast-scaling FinTech business that has doubled its headcount in the last 18 months.About the RoleAs a Customer Success Director, you will be responsible for driving customer...
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Customer Success Director
4 weeks ago
Coventry, Coventry, United Kingdom Remark Able Full timeCustomer Success DirectorRemark Able is seeking a seasoned Customer Success Director to lead our growing team of Customer Success Managers. This is an exciting opportunity to join a fast-scaling FinTech business that has doubled its headcount in the last 18 months.About the RoleAs a Customer Success Director, you will be responsible for driving customer...
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Customer Success Director
4 weeks ago
Coventry, Coventry, United Kingdom Remark Able Full timeCustomer Success DirectorRemark Able is seeking a seasoned Customer Success Director to lead our growing team of Customer Success Managers. This is an exciting opportunity to join a fast-scaling FinTech business that has doubled its headcount in the last 18 months.About the RoleAs a Customer Success Director, you will be responsible for driving customer...
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Customer Success Director
4 weeks ago
Coventry, Coventry, United Kingdom Remark Able Full timeCustomer Success DirectorRemark Able is seeking a seasoned Customer Success Director to lead our growing team of Customer Success Managers. This is an exciting opportunity to join a fast-scaling FinTech business that has doubled its headcount in the last 18 months.About the RoleAs a Customer Success Director, you will be responsible for driving customer...
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Customer Success Director
3 weeks ago
Coventry, Coventry, United Kingdom Remark Able Full timeCustomer Success DirectorRemark Able is seeking a seasoned Customer Success Director to lead our growing team of Customer Success Managers. As a key member of our leadership team, you will be responsible for driving customer success, growth, and retention across our global customer base.Key Responsibilities:Lead a high-performing team of Customer Success...
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Customer Success Director
3 weeks ago
Coventry, Coventry, United Kingdom Remark Able Full timeCustomer Success DirectorRemark Able is seeking a seasoned Customer Success Director to lead our growing team of Customer Success Managers. As a key member of our leadership team, you will be responsible for driving customer success, growth, and retention across our global customer base.Key Responsibilities:Lead a high-performing team of Customer Success...
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Customer Success Director
1 month ago
Coventry, Coventry, United Kingdom Remark Able Full time{"Overview": "We are seeking a highly skilled Customer Success Director to join our fast-scaling FinTech business. As a key hire, you will lead an established Customer Success team, driving growth and customer satisfaction across our global operations. Responsibilities: * Lead a team of Customer Success Managers, focusing on effective onboarding, health...
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Customer Success Director
1 month ago
Coventry, Coventry, United Kingdom Remark Able Full time{"Overview": "We are seeking a highly skilled Customer Success Director to join our fast-scaling FinTech business. As a key hire, you will lead an established Customer Success team, driving growth and customer satisfaction across our global operations. Responsibilities: * Lead a team of Customer Success Managers, focusing on effective onboarding, health...
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Customer Success Director
2 weeks ago
Coventry, Coventry, United Kingdom Remark Able Full timeCustomer Success Director OpportunityThis is an exciting chance to lead a high-performing Customer Success team at Remark Able, a fast-growing FinTech business. As a seasoned professional, you will be responsible for driving customer success, growth, and retention across the organization.Key Responsibilities:Lead a team of Customer Success Managers to...
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Customer Success Manager
1 week ago
Coventry, Coventry, United Kingdom B2BGateway Full timeUnlock your potential with a global company that fuels supply chain solutions. Discover how you can make a big impact as a key player in our EMEA customer success team.As a Customer Success Manager, you will be the point of contact and nurture long-term relationships with our most prestigious customers. Your deep understanding of their business needs will...
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Customer Success Manager
6 days ago
Coventry, Coventry, United Kingdom B2BGateway Full timeUnlock your potential with a career at B2BGateway, a global company that fuels supply chain solutions. Discover how you can make a big impact as a Customer Success Manager.As a Customer Success Manager, you will be the point of contact and nurture long-term relationships with our most prestigious customers. You will work closely with all operations teams to...
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Customer Success Manager
7 days ago
Coventry, Coventry, United Kingdom B2BGateway Full timeUnlock your potential with a career at B2BGateway, where you can be part of a global team that fuels supply chain solutions. Discover how you can make a big impact as a Customer Success Manager.As a Customer Success Manager, you will be the point of contact and nurture long-term relationships with our most prestigious customers while working closely with all...
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Customer Success Professional
2 days ago
Coventry, Coventry, United Kingdom B2BGateway Full timeUnlock your potential and drive supply chain solutions with our global team. As a Client Success Manager, you will be the point of contact for our most prestigious customers, nurturing long-term relationships and working closely with operations teams. Your deep understanding of their business needs will enable you to provide strategic guidance and solutions...
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Customer Success Manager
1 month ago
Coventry, Coventry, United Kingdom B2BGateway Full timeUnlock Your Potential as a Customer Success ManagerAre you ready to take your career to the next level? We're seeking a seasoned Customer Success Manager to join our EMEA team and help us drive customer satisfaction and loyalty.Key Responsibilities:Develop and maintain strong relationships with key stakeholders, acting as a trusted advisor to help clients...
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Customer Success Manager
1 month ago
Coventry, Coventry, United Kingdom B2BGateway Full timeUnlock Your Potential as a Customer Success ManagerAre you ready to take your career to the next level? We're seeking a seasoned Customer Success Manager to join our EMEA team and help us drive customer satisfaction and loyalty.Key Responsibilities:Develop and maintain strong relationships with key stakeholders, acting as a trusted advisor to help clients...
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Customer Success Manager
1 month ago
Coventry, Coventry, United Kingdom B2BGateway Full timeUnlock Your Potential as a Customer Success ManagerAre you ready to make a big impact in a growing and global company? We're looking for a passionate and experienced Senior Customer Success Manager to join our EMEA team and help us take our customer relationships to the next level.Key Responsibilities:Serve as the primary point of contact for a portfolio of...
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Customer Success Manager
1 month ago
Coventry, Coventry, United Kingdom B2BGateway Full timeUnlock Your Potential as a Customer Success ManagerAre you ready to make a big impact in a growing and global company? We're looking for a passionate and experienced Senior Customer Success Manager to join our EMEA team and help us take our customer relationships to the next level.Key Responsibilities:Serve as the primary point of contact for a portfolio of...
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Customer Success Manager
1 month ago
Coventry, Coventry, United Kingdom B2BGateway Full timeUnlock Your Potential as a Customer Success ManagerAre you ready to make a big impact in a growing and global company? We're looking for a passionate and experienced Senior Customer Success Manager to join our EMEA team and help us take our customer relationships to the next level.Key Responsibilities:Develop and maintain strong, long-lasting relationships...
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Customer Success Manager
1 month ago
Coventry, Coventry, United Kingdom B2BGateway Full timeUnlock Your Potential as a Customer Success ManagerAre you ready to make a big impact in a growing and global company? We're looking for a passionate and experienced Senior Customer Success Manager to join our EMEA team and help us take our customer relationships to the next level.Key Responsibilities:Develop and maintain strong, long-lasting relationships...
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Customer Success Professional
2 weeks ago
Coventry, Coventry, United Kingdom B2BGateway Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Customer Success Manager to join our EMEA team. As a key member of our customer success team, you will be responsible for building and maintaining strong, long-term relationships with our most prestigious customers.Key ResponsibilitiesDevelop and maintain strong relationships with key...