Contract Support Specialist
2 weeks ago
Job Summary: We are seeking a highly skilled Contract Support Administrator to join our team at Abm. The successful candidate will be responsible for providing dedicated, site-based contract administration and performance reporting to ensure 100% compliance against all maintenance, reactive, and quoted works tasks.
Main Responsibilities:
- To be the dedicated, site-based, contract administrator and provide performance reports to the contract manager to ensure 100% compliance against all maintenance, reactive, and quoted works tasks.
- Understand, anticipate, and deliver internal and external customer needs while building effective relationships.
- Efficiently respond to both internal and external customers through effective communication and personal accessibility.
- Ensure systems both internally and externally are updated with the correct information and documentation.
- Helpdesk; including but not limited to; logging, distributing, and closing down of reactive calls.
- Maintain all maintenance asset files ensuring paperwork meets contract and H&S compliance.
- Assist Contract Manager in production of the contract monthly report.
- Ensure compliance to policies and procedures.
- Assisting the Management in ensuring compliance with H&S requirements, including H&S reporting (Hazard Reporting) and promoting a safe working environment.
- Raising quotes onto in-house system and following through process/requirement to the completion of the works.
- Liaise, organise, and raise purchase orders to Sub Contractors for both annual contract maintenance works and specialist reactive works.
- Manage spend against budget when raising reactive purchase orders.
- Collate monthly forecasting on reactive works for ABM and client.
- Produce monthly reactive invoicing and issue to client.
Person Specification:
Essential:
- 2 years' experience within an administrator role.
- You will be able to demonstrate excellent customer service skills and commercial awareness.
- Financial reporting experience.
Desirable:
- Intermediate/Advanced level in Excel.
- Computer literate.
- IOSH Managing Safely.
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