Contract Support Specialist

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Abm Full time

Job Summary: We are seeking a highly skilled Contract Support Administrator to join our team at Abm. The successful candidate will be responsible for providing dedicated, site-based contract administration and performance reporting to ensure 100% compliance against all maintenance, reactive, and quoted works tasks.

Main Responsibilities:

  • To be the dedicated, site-based, contract administrator and provide performance reports to the contract manager to ensure 100% compliance against all maintenance, reactive, and quoted works tasks.
  • Understand, anticipate, and deliver internal and external customer needs while building effective relationships.
  • Efficiently respond to both internal and external customers through effective communication and personal accessibility.
  • Ensure systems both internally and externally are updated with the correct information and documentation.
  • Helpdesk; including but not limited to; logging, distributing, and closing down of reactive calls.
  • Maintain all maintenance asset files ensuring paperwork meets contract and H&S compliance.
  • Assist Contract Manager in production of the contract monthly report.
  • Ensure compliance to policies and procedures.
  • Assisting the Management in ensuring compliance with H&S requirements, including H&S reporting (Hazard Reporting) and promoting a safe working environment.
  • Raising quotes onto in-house system and following through process/requirement to the completion of the works.
  • Liaise, organise, and raise purchase orders to Sub Contractors for both annual contract maintenance works and specialist reactive works.
  • Manage spend against budget when raising reactive purchase orders.
  • Collate monthly forecasting on reactive works for ABM and client.
  • Produce monthly reactive invoicing and issue to client.

Person Specification:

Essential:

  • 2 years' experience within an administrator role.
  • You will be able to demonstrate excellent customer service skills and commercial awareness.
  • Financial reporting experience.

Desirable:

  • Intermediate/Advanced level in Excel.
  • Computer literate.
  • IOSH Managing Safely.


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