Senior Support Worker Lead

4 weeks ago

Canterbury, Kent, United Kingdom CareTech Group Full time

About the Role:

We are seeking a highly skilled and dedicated individual to join our team as a Senior Support Worker Lead. As a key member of our team, you will be responsible for supervising and leading a team of support workers to provide high-quality care and support to our service users.

Main Duties and Responsibilities:

  • To supervise and lead a team of support workers to enable our service users to lead as fulfilling and satisfying a life as they possibly can.
  • To act as a role model for staff, so that they are encouraged to understand the people you are supporting.
  • To be actively engaged with service users and staff, continuously seeking opportunities for improvements to service users' lifestyles and staff's skills and commitment to achieve this.
  • To participate in the day-to-day implementation of individual support plans and activities within a challenging environment.
  • To maintain effective communication and liaison with service users, families, and other stakeholders whilst respecting appropriate confidentiality.
  • To maintain accurate notes and records as and when required.
  • To work as part of a team to provide high-quality care.

Qualifications and Skills:

You will have experience in working with complex individuals and will hold a level 3 diploma in health and social care. Positive behaviour training would be an advantage, however, you will be able to demonstrate an understanding of working with complex people and the challenges they face. You will be forward-thinking and use communication to facilitate and break down barriers to good care.

Personal Characteristics:

NVQ Level 3 in Health and Social Care/equivalent is essential or level 2 but must be willing to complete a L3 in H&S care once successfully passed probation.

Experience in supporting adults with challenging behaviour, learning disabilities, and/or mental health issues.

The ability to keep calm under pressure.

Confidence to work alone and as part of a team.

Excellent communication skills.

The passion to work with vulnerable adults.

The desire and commitment to achieve high standards of safeguarding.

About Us:

CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.

CareTech Community Services are proud to inform you that they are a "Disability Confident Leader".

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