Hospitality Service Coordinator
5 days ago
Aimbridge Hospitality EMEA is a leading hotel management company, overseeing over 1,600 hotels and resorts worldwide. We partner with prominent brands like Hilton, Accor, Marriott, and IHG, as well as independent hotels.
Job DescriptionAs a Hospitality Service Coordinator at Aimbridge Hospitality, you will be the first point of contact for guests from diverse backgrounds. Your role involves welcoming guests with exceptional service, working closely with your team to ensure smooth shifts, and delivering outstanding guest experiences.
You will be based in the Mercure Tunbridge Wells hotel, part of a team that values passion and dedication. Our aim is to provide an exceptional experience, not just by working around the clock but also by being truly passionate about hospitality.
Required Skills and QualificationsTo succeed in this role, you must be passionate about providing top-notch service and embodying our brand standards. A genuine flair for hospitality, bags of personality, and excellent communication skills are essential.
Benefits- Enjoy staff rates and up to 50% discounts on food and beverage at various hotels across the portfolio.
- Access our Employee Assistance Programme 24/7 for support and guidance.
- Take career breaks and volunteer days to focus on life's key moments and support a charity of your choice.
- Get access to Wagestream, allowing you to stream up to 40% of your pay as it's earned and set automatic savings.
The estimated salary for this position is £23,000 - £28,000 per annum, depending on experience. As a valuable member of our team, you will enjoy a comprehensive benefits package, including hotel discounts, employee assistance, and career development opportunities.
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