Customer Service Operations Specialist

1 week ago


Watford, Hertfordshire, United Kingdom Sheridan Ward Recruitment Services Limited Full time

We are seeking an experienced Customer Service Operations Specialist to join our team. This role is based in Watford and offers a competitive salary of £25,000 - £28,000 per annum.

This exciting opportunity involves providing administrative support to our clients' customer service teams. Key responsibilities include scheduling engineers, responding to customer queries, and attending meetings.

Main Responsibilities:

  • Produce daily reports
  • Respond to customer inquiries
  • Provide support to engineers
  • Attend meetings and conferences

Requirements:

  • Experience in a customer-facing role or scheduling engineers
  • Excellent communication and organizational skills

Benefits:

  • A competitive salary package
  • Ongoing training and development opportunities


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