Frontline Customer Support Specialist
5 hours ago
As a Community Engagement Officer with Ad Warrior Ltd, you will play a crucial role in promoting confidence in the police service by resolving enquiries promptly and effectively.
You will be the first point of contact for reported crimes and incidents, providing an initial response to enquiries from the public and other agencies. This requires excellent communication skills, empathy, and the ability to work under pressure.
The successful candidate will have a strong understanding of policing responsibilities, legislation, and Force policy and procedures. They will also be able to maintain accurate records and escalate issues to other departments or agencies when necessary.
What We Offer:
- A competitive salary of £25,000 - £35,000 per annum, depending on experience.
- A dynamic and supportive work environment.
- The opportunity to make a real difference in your community.
Essential Skills:
- Proven customer service skills.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
- Strong problem-solving and adaptability skills.
- Full UK driving licence (or equivalent).
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Police Service Representative
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Community Engagement Officer
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