Duty Manager Position
2 weeks ago
Hotel and Restaurant Duty Manager Job Description
**About the Role**
We are seeking an experienced Front of House Duty Manager to join our team at a successful, independent hotel and restaurant. As a key member of our management team, you will be responsible for leading and supporting the front of house team to provide exceptional service in a busy setting.
**Key Responsibilities**
* Key holding, opening, and closing of the restaurant and hotel
* Shift leading and running a team of staff alongside fellow duty managers and senior management team
* Preparation for start of service and close down of shifts
* Rota management
* Liaising with kitchen to ensure smooth service
* Cash handling
* Weekly meeting and reporting with general manager and managing director for feedback on the week's service
* Checking in hotel guests and ensuring efficient welcome for their stay
**Requirements**
* Hotel and/or restaurant management or supervisory experience
* Excellent communication skills
* Flexibility - working different shift patterns on different days of the week, including weekends, mornings, or evenings
* Confidence with systems and taking payments
* Ability to work well under pressure and multitask in a busy environment
* Hospitality qualification preferred but not essential
* Ability to motivate the team to do their best and offer exceptional service levels
**What We Offer**
* Weekly pay
* 40 hours p/w guaranteed contract
* No contracted split shifts
* Overtime available
**How to Apply**
If you are a motivated and experienced Front of House Duty Manager looking for a new challenge, please send your up-to-date CV with a covering letter outlining why you are right for this role.
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