Utility Billing Associate

5 days ago


London, Greater London, United Kingdom London Hydro, Inc. Full time

Leverage your exceptional communication skills to make a positive impact on our customers' lives as a Utility Billing Associate at London Hydro, Inc. in Ontario.

You will be part of our dedicated Contact Centre team, assisting customers with billing inquiries, resolving issues, and providing product information.

Main Responsibilities:

  • Address customer queries regarding utility bills and services
  • Process payments and handle payment-related matters
  • Collaborate with colleagues to ensure seamless customer service
  • Participate in ongoing training to stay up-to-date on products and services

Requirements:

  • Strong communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Post-secondary education or relevant experience in a related field
  • Basic computer knowledge and willingness to learn

Remuneration and Benefits:

The compensation range for this position is $28.75-$38.17 per hour. This permanent, full-time role includes a comprehensive benefits package featuring OMERS pension plan, 17 days' annual leave, and growth opportunities within the company.

Don't miss out on this chance to deliver top-notch customer service and enhance your expertise in a dynamic environment.

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