Software Support Specialist
2 weeks ago
We are seeking a skilled Software Support Specialist to join our dynamic in-house UK Support Team. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their software needs are met, and resolving technical issues in a timely and professional manner.
Key Responsibilities:
- Provide technical support to customers via email, phone, and live chat
- Assist with technical pre-sales and post-sales tasks
- Collaborate with global Support and Technical Teams to ensure high-quality customer support
- Develop and maintain knowledge of our software and hardware technologies
Requirements:
- Fluent English and French language skills
- Strong knowledge of PC hardware, Windows platform, and application support
- Ability to communicate effectively with customers and technical teams
- Experience in software testing and documentation
- Experience with remote access software
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Access to regular training and advice
About Us:
Signagelive is a global solution provider in the digital signage industry, with a cloud-based platform available in multiple languages. We are committed to delivering exceptional customer support and are seeking a skilled Software Support Specialist to join our team.
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Software Support Specialist
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Little Chesterford, Essex, United Kingdom Signagelive Full timeSoftware Support SpecialistWe are seeking a skilled Software Support Specialist to join our dynamic UK Support Team. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their software needs are met and exceeded.Key Responsibilities:Provide timely and effective support to customers via email,...
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Little Chesterford, Essex, United Kingdom Signagelive Full timeSoftware Support SpecialistWe are seeking a skilled Software Support Specialist to join our dynamic in-house UK Support Team. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their software needs are met and exceeded.Key Responsibilities:Provide timely and effective support to customers via...
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Little Chesterford, Essex, United Kingdom Signagelive Full timeSoftware Support SpecialistWe are seeking a skilled Software Support Specialist to join our dynamic in-house UK Support Team. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their software experience is seamless and efficient.Key Responsibilities:Provide technical support via email, telephone,...
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Little Chesterford, Essex, United Kingdom Signagelive Full timeSoftware Support SpecialistWe are seeking a skilled Software Support Specialist to join our dynamic in-house UK Support Team. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their software needs are met and exceeded.Key Responsibilities:Provide timely and effective support to customers via...
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Little Chesterford, Essex, United Kingdom Signagelive Full timeSoftware Support SpecialistWe are seeking a skilled Software Support Specialist to join our dynamic in-house UK Support Team. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their software experience is seamless and efficient.Key Responsibilities:Provide technical support via email, telephone,...
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Little Chesterford, Essex, United Kingdom Signagelive Full timeSoftware Support SpecialistWe are seeking a skilled Software Support Specialist to join our dynamic in-house UK Support Team. As a key member of our team, you will be responsible for providing exceptional customer support via email, telephone, and live chat. Your primary focus will be on resolving technical issues related to our software and hardware...
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Little Chesterford, Essex, United Kingdom Signagelive Full timeSoftware Support SpecialistWe are seeking a skilled Software Support Specialist to join our dynamic in-house UK Support Team. As a key member of our team, you will be responsible for providing exceptional customer support via email, telephone, and live chat. Your primary focus will be on resolving technical issues related to our software and hardware...
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