Field Resolution Specialist

2 days ago


Chelmsford, Essex, United Kingdom Mercia Utility Services Ltd Full time

Mercia Utility Services Ltd requires a Self Employed Resolution Officer to support our field operations in the Chelmsford area. In this role, you will work closely with clients and customers to resolve issues related to utility services.

Responsibilities include:

  • Verifying occupier details and conducting site visits
  • Providing Revenue Protection services and processing meter reads
  • Resolving outstanding arrears and completing Rights of Entry Warrants

To excel in this position, you will require:

  • A high level of organization and attention to detail
  • A valid DBS check and your own vehicle with business use insurance

We offer a competitive salary and benefits package, including flexible working arrangements and a closed office during the holiday season.

Previous experience in Enforcement officer or Debt collection/recovery roles is desirable.

Job Type: Full-time, Part-time, Contract, Commission

Salary: £170.00 per day (approx. £34,000 - £40,000 per year)



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