Administrative Officer

1 week ago


Chesterfield, Derbyshire, United Kingdom Sellick Partnership Full time
{"title": "Allocations Administration Officer", "description": "Key Responsibilities

As an Allocations Administration Officer, you will be responsible for providing professional handling of all enquiries regarding housing applications and allocations, providing clear and customer-focused advice.

You will also be responsible for triaging housing applications, determining eligibility, levels of vulnerability, and priority of housing need in line with the Allocations Policy and guidance.

Additionally, you will complete the assessment and registration process for all lower priority applications, passing on higher priority applications to Allocations Officers for completion.

You will administer housing applications and verify submitted information to detect and prevent fraud, providing clear records to evidence all decisions.

Requirements

To be successful in this role, you will need to have experience of working in an administrative role, with the ability to interpret complex cases, give accurate advice, present key issues in a clear manner, and offer options and solutions.

You will also need to have developed support for vulnerable clients and be able to use equipment including photocopiers, scanners, filing systems, and registers.

Furthermore, you will need to be able to produce well-presented letters, documents, and reports.

Benefits

As an employee of Sellick Partnership, you will be entitled to a generous leave entitlement, starting at 25 days for office-based staff and 26 days for operatives, rising by a further 5 days after 5 years of service.

You will also have the option to purchase additional leave, join the Local Government Pension Scheme, and enjoy flexibility in your working arrangements, including the option to work from home, office, or in the community.

Additionally, you will have access to excellent Health and Wellbeing support, including Occupational Health, Counselling, Employee Assistance Programme, Occupational Sick Pay, Health Promotion, Flu vaccinations, and supporting the Cycle to Work scheme.

", "company": "Sellick Partnership", "location": "Chesterfield, Wingerworth"}

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