Air Import Coordinator
2 months ago
We are seeking a highly skilled Air Import Coordinator to join our busy airfreight team in Manchester. As an Air Import Coordinator, you will be responsible for handling shipments from start to finish, with a focus on Air Imports while assisting with Air Exports during peak periods.
Key Responsibilities:- Handle shipments from door to door, ensuring seamless airfreight experience for customers and overseas partners.
- Prepare and submit customs entries, invoices, and other necessary documentation.
- Respond to clients in a timely manner, providing excellent customer service.
- Work closely with the air export department to ensure a full airfreight department operation.
- Liaise with clients regarding documentation, delivery, and charges.
- Monitor ETA and advise of any changes.
- Ensure customers have all required documents, including PODs and copy C88.
- Good communication and organizational skills, with effective time management and working practices.
- Commercial awareness and attention to detail.
- IT literacy in Microsoft Office and problem-solving skills.
- 2-3 years of recent relevant industry experience, with previous involvement in Air Imports from quote to delivery.
- CW1 experience is an advantage, but not essential, as full training and support will be provided.
- Annual leave: 31 days (prorated down if not working 5 days), increasing by 1 day after 3 years of service, up to a further 5 days.
- Volunteer Day: Additional 1 day per year paid to give back to the local community.
- HSF: Health cash plan service that XPand contributes to.
- Pension scheme.
- Free parking.
- Fresh fruit delivered weekly to all offices.
- Paid sick leave, after probation.
- EAP Program and Virtual Doctor service.
- Long service financial rewards.
- Death In Service benefit of x3 salary.
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